The challenge

Kemira, a leading global provider of sustainable chemical solutions for water-intensive industries, had relied on a well-known on-premise solution for archiving its data for many years. Over time, this was increasingly reaching its limits. In addition, the response time and quality of advice provided by the support team in the event of questions or problems was suboptimal. It was clear to those responsible that the team could not continue under these conditions in the long term. Especially as the changeover to SAP S/4HANA was imminent. The requirements for archiving SAP data were particularly high, especially as the availability of this data and documents was and is business-critical for Kemira.

Solution

During the search, they quickly came across the SAP-certified archiving solution from kgs. It turned out that tia® had exactly the scope of services that Kemira needed. After an in-depth product analysis and discussions with users, the Finnish company decided to implement tia®.

The result

Following a PoC, those responsible introduced the archiving solution from the Neu-Isenburg software provider. The migration was carried out with minimal downtime and today only a few IT employees at Kemira are still involved in operating the solution. Nothing has changed for anyone else: They work in SAP as usual and their data is archived in the background. And because the performance is impressive even when uploading documents from the archive, hardly anyone notices the intelligent archiving in tia®.